Delivery at a Glance
Need More Delivery Information?
Which courier do you use for wrought iron products?
Which courier do you use for wrought iron products?
Larger wrought iron products are typically shipped with TNT using secure protective packaging. TNT is ideal for handling longer and heavier items safely and efficiently.
How quickly are wrought iron orders delivered?
How quickly are wrought iron orders delivered?
Many orders are delivered within 24 hours of collection from us once dispatched with TNT. Delivery times may vary slightly depending on location and courier conditions.
How are long or oversized products delivered?
How are long or oversized products delivered?
Most standard orders are dispatched within a few working days of payment. Custom, made-to-measure or cut-to-size items may take a little longer to prepare.
Can items be cut to size before dispatch?
Can items be cut to size before dispatch?
Yes. Where applicable, we can cut products to your required size free of charge before shipping. Please make sure all measurements are confirmed carefully when placing your order.
Which courier do you use for smaller items and accessories?
Which courier do you use for smaller items and accessories?
For smaller wrought iron items and accessories, we usually use Royal Mail or Parcel 48. This helps keep delivery practical and cost-effective.
Do you offer international delivery?
Do you offer international delivery?
Yes, international shipping may be available. Please contact us for a shipping quote before ordering, as pricing depends on the size, weight and destination of the order.
How are larger wrought iron items packaged?
How are larger wrought iron items packaged?
Larger items are packed carefully using strong and suitable packaging to help protect them during transit. Packaging may vary depending on the size and shape of the product.
What should I do if my order arrives damaged or delayed?
What should I do if my order arrives damaged or delayed?
If your order arrives damaged or is delayed, please contact SG Wrought Iron as soon as possible with your order details. If there is damage, sending photos of the item and packaging will help us resolve the issue quickly.
